Shop With Confidence

More confidence in every ride.

Choosing an electric ride is a big decision. At Scooter Hut, we want to make it easier to choose, buy and ride with confidence.

That’s why every eligible ride is backed by two Scooter Hut guarantees.

Love It Guarantee

30 days to make sure you’ve chosen the right ride.

Price Drop Guarantee

14 days of protection if our price drops after you buy.

Two guarantees. One easier decision.

Love It Guarantee

Ride it. Love it. Or bring it back.

It’s hard to know if a ride is right for you until you’ve actually ridden it.

With our Love It Guarantee, you can carefully test ride an eligible product for up to 2km and still return it within 30 days if it’s not the right fit.

30 Days
To make sure it’s right for you.
Up to 2km
A real test ride, not just standing on it in the showroom.
Change your mind
Eligible rides can be returned subject to our return conditions.

Just keep in mind:

Maximum test ride of 2km
Product must be clean, complete, undamaged and near-new
A 5% restocking fee applies if the product has been ridden
A 5% restocking fee does not apply if the product has not been ridden (0 km)
Keep the original packaging
All returns are assessed by a Scooter Hut technician
Applies to eligible purchases from 1 September 2026
View Love It Guarantee terms
Price Drop Guarantee

Buy now without worrying about tomorrow’s price.

Nobody wants to buy a new ride only to see the price drop a few days later.

If Scooter Hut reduces the price of the same eligible product within 14 days of your purchase, you can claim the difference as Scooter Hut store credit.

14 Days
Price protection after you purchase.
Same product. Lower price.
If our advertised price drops, you’re protected.
We credit the difference
Approved claims receive the difference as Scooter Hut store credit.

Just keep in mind:

Applies to eligible electric rides
Must be the exact same model and variant
Price reduction must be on the Scooter Hut website
Reduced price must be live for more than 24 hours
Claim must be made within 14 days of purchase
Store credit is valid for 30 days
Accessories and spare parts are excluded
View Price Drop Guarantee terms

Buy. Ride. We’ve got your back.

Shopping with Scooter Hut means more than finding the right product.

Free metro delivery

Free delivery on eligible orders to selected metro areas.

Free click & collect

Order online and collect from your selected Scooter Hut location.

30-day Love It Guarantee

Test ride eligible products for up to 2km and make sure you’ve made the right choice.

14-day Price Drop Guarantee

If our price drops shortly after you buy, you may be able to claim the difference.

Price Match Guarantee

Found a better eligible price before you buy? Ask us about our Price Match Guarantee.

Service & support

Our specialist team can help with servicing, repairs, parts and product support.

Need a hand?

Whether you’re choosing your first electric scooter, checking an order or need some help after you’ve purchased, our team is here to help.