We have been involved in the sport of freestyle scooters for over 15 years. We know that trick scooters get bashed and bruised unlike almost any other sports equipment. And the quality of the scooters we sell has improved beyond imagination since we sold our first Razor scooter in 2008!
Warranty Terms and Conditions
Due to the inherent nature of the sport of freestyle scooters most distributors and their manufacturers have very limited warranties that cover direct manufacturing faults or failures in their products.
As with all extreme sports, scooter equipment suffers damage as a direct result of participation in the sport. Such damage to equipment is not covered under warranty.
All kick and pro scooters we sell are covered by a one year manufacturers warranty.
A manufacturer’s warranty will only cover a defect in the manufacturing process. It does not cover damage inflicted by impact on the scooter.
Any warranty is void on items that show clear misuse or damage caused by or related to improper riding technique.
Most manufacturers will also not cover warranty claims on items that show excessive or obvious wear directly or indirectly related to the claim.
Water ingress/damage is not covered by warranty .
Any modification to a product will void the distributor's warranty for that individual part as well as any associated parts.
A warranty is only approved if the breakage or malfunction of the scooter is a direct result of a flaw in the manufacturing of the product. Damage, breakage, cracking or snapping of the product as a result of riding will not be covered under warranty!
Making a Warranty Claim
If you feel that your product is faulty and a warranty claim is required, we aim to process your warranty claim as quickly and efficiently as possible.
Please book a warranty assessment at your preferred store to initiate a claim with our team.