Price Match Guarantee T&C’s and Details

Found A Lower Price? Call +61 286093063

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At Scooter Hut, we are committed to providing our customers with the best value for their money. Our Price Match Guarantee ensures that you get the lowest price on our e-scooters, e-bikes, and e-rides. Here is how it works:

Eligibility:

  • The Price Match Guarantee applies to all in-stock e-scooters, e-bikes and e-rides available at Scooter Hut, including products currently on promotion.
  • The site where you saw the lower price must include GST.
  • It should be in stock and available to purchase on the other website.
  • It should be an exact match to the e-scooter sold at Scooter Hut i.e. make, model (not second hand or refurbished).
  • The other website must be a recognised retailer within Australia, selling the scooter in AUD.

How to Claim:

If you find an identical product at a lower price at any other website, contact our Customer Support at info@scooterhut.com.au or call +61 2 8609 3063

Provide the following details:

  • The URL of the product listing on another Australian retailer’s website.
  • The price offered by the Australian retailer.

Exclusions:

Our Price Match Guarantee does not apply to the following:

  • Stock liquidations (e.g. clearance products).
  • Not applicable on accessories.
  • Marketplace products sold and shipped by third-party sellers.
  • If another retailer’s prices are influenced by cashback, coupons, or gift card promotions.
  • Items that have already been purchased.

Processing the Price Match:

Once we verify your claim, we will match the price.

Additional Notes:

Scooter Hut reserves the right to amend or change these terms and conditions without notice.
At Scooter Hut, we are dedicated to ensuring your satisfaction and providing unbeatable value. Feel free to reach out to our Customer Support team at info@scooterhut.com.au or call +61 2 8609 30637 if you have any questions or need assistance!

Shop with Confidence

At Scooter Hut, we want you to shop with peace of mind. Our “Shop with Confidence” policy ensures that you get the best value for your purchase. Here is how it works:

Policy:

  • If the price of an item you have purchased from Scooter Hut drops within 14 days of your purchase, we’ve got you covered!
  • Simply reach out to our Customer Support team at info@scooterhut.com.au or call +61 2 8609 3063
  • We will refund you the difference in the form of store credit.
  • Applicable on all e-scooters, e-bikes and e-rides.
  • Not applicable on accessories or spare parts.

Store Credits:

  • The refunded amount will be issued as a store credit.
  • These store credits can be used for any future shopping at Scooter Hut.
  • It’s our way of saying thank you for choosing us!

Eligibility:

The Shop with Confidence policy applies only if the product price decreases on our website within the next 14 days of your purchase date.