Warranty Policy

Warranty Terms and Conditions 

Push Scooters

I-GLIDE PUSH SCOOTER PRODUCT WARRANTY CLAIM 

 To make a warranty claim or learn what is included in your I-GLIDE Product manufacturer warranty please follow the link here. https://www.iglidescooters.com.au/pages/warranties

GLOBBER PUSH SCOOTER PRODUCT WARRANTY CLAIM

To make a Globber warranty claim please follow the link here: https://globber.com.au/terms-and-conditions/

Trick Scooters

Due to the inherent nature of the sport of freestyle scooters most distributors and their manufacturers have very limited warranties that cover direct manufacturing faults or failures in their products.

ENVY TRICK SCOOTER PRODUCT WARRANTY CLAIM 

 To make a warranty claim or learn what is included in your Envy Product manufacturer warranty please follow the link here. https://www.metalcoredistribution.com.au/page/9/warranty

 ROOR INDUSTRIES TRICK SCOOTER WARRANTY 

To make a Root Industries warranty claim please follow the link here. https://ridistribution.com.au/pages/contact 

As with all extreme sports, scooter equipment suffers damage as a direct result of participation in the sport. Such damage to equipment is not covered under warranty. 

A manufacturer’s warranty will only cover a defect in the manufacturing process. It does not cover damage inflicted by impact on the scooter. 

Any warranty is void on items that show clear misuse or damage caused by or related to improper riding technique. 

Most manufacturers will also not cover warranty claims on items that show excessive or obvious wear directly or indirectly related to the claim. 

Water ingress/damage is not covered by warranty .

Any modification to a product will void the distributor's warranty for that individual part as well as any associated parts. 

A warranty is only approved if the breakage or malfunction of the scooter is a direct result of a flaw in the manufacturing of the product. Damage, breakage, cracking or snapping of the product as a result of riding will not be covered under warranty! 

Important Update: Scooter Hut Store Closures & Warranty Information

As you may be aware, Scooter Hut has made the difficult decision to begin closing our stores over the coming weeks.

Due to this, we are no longer able to process or facilitate warranty claims in-store or online at our warranty centres.

Please note that the warranty on your scooter is provided by the manufacturer, not Scooter Hut. Moving forward, all warranty claims must be lodged directly with the relevant manufacturer.

For warranty assistance, please contact your scooter’s manufacturer directly:

• Kaabo – https://www.kaabo.com/contact-us/ 
• InMotion – https://inmotionworld.com/pages/contact-us
• Apollo – https://support.apolloscooters.co/en/australia/Apollo-Scooters-Limited-Warranty-Aus
• Segway – segway.com.au/pages/warranty-policies. For warranty claims, e-mail support.au@ninebot.com or call 1800 400 009
• Dualtron  – https://www.dual-tron.com/partners.html

If your scooter is currently at one of our stores for repair or warranty assessment, our in-store team will be in contact with you shortly to provide an update.

We understand this may cause frustration and sincerely apologise for any inconvenience caused. We appreciate your understanding during this transition and thank you for your support.