90 Day Risk-Free Returns

Ordering with Scooter Hut is easy and risk free!

Scooter Hut is committed to 100% customer satisfaction, so we built our 90 day returns policy with the help of our customers! You are always welcome to return any unused merchandise in its original condition within 90 days from purchase for an exchange, credit, or a full refund (shipping cost excluded). We do not offer refunds or exchanges on used products unless they are deemed as faulty - please visit our warranties page for more information if you feel your purchase falls into this category https://scooterhut.com.au/warranty

We’ve heard every reason for returning a product, and the good news is, you don’t need to worry about coming up with an excuse! Whatever the reason, Scooter Hut is happy for you to return any unused item to us, in original condition, for an exchange, store credit or refund.

90 Days means...

90 days means time for you to make the right choice! We don’t want you to make a rushed decision, we know how important getting your purchase right can be so we don’t want you to feel pressured. 90 days gives you time to reach out to us for advice, especially for compatibility or sizing, so that you can make an informed decision, it’s also very likely we can help with advice that will mean not having to return a product.

Where can I return my purchase?

Whether you made your purchase online or in one of our retail showrooms, we want to ensure that returning a product is easy and stress free. You can return a product either back to our online warehouse or in any Scooter Hut Retail Store for an Exchange, Credit or Refund. Make sure you have your purchase information (such as order number, packing slip or receipt) handy so our team can finalise your return on-the-spot!