Updated July 1st, 2025
Scooter Hut (Flux Motion Pty Ltd, ABN: 47 687 891 354) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with us online, in-store, or via our customer support channels.
We may collect the following types of personal information:
- Name and contact details (email address, phone number, postal address)
- Purchase and order history
- Information you provide via forms or opt-in features on our website (e.g., email popups, competitions)
- Device information and browsing behaviour on our website
- Information from cookies and similar tracking technologies, including data used by services such as Criteo and other ad platforms
We collect personal information directly from you when you:
- Purchase a product or service from us
- Subscribe to our newsletters or marketing emails
- Enter competitions, surveys, or promotions
- Contact our customer service team
- Use our website and consent to cookie tracking
We may also collect browsing data from third-party tools such as Criteo to improve our advertising relevance and website experience.
We may use your personal information to:
- Fulfil and manage your orders
- Communicate with you regarding your purchases or enquiries
- Send promotional emails, special offers, or product updates (only where consent has been given)
- Improve our website performance, content, and advertising through analytics and tracking
- Comply with our legal obligations
We only send marketing communications to individuals who have explicitly opted in via our website or other approved channels (e.g., email popup forms).
You can opt out at any time by clicking the 'unsubscribe' link in any marketing email, or by contacting us directly.
We may disclose your personal information to:
- Our staff and contractors to help deliver our services
- Third-party service providers involved in website hosting, analytics, advertising (such as Criteo), and payment processing
- Legal or regulatory bodies when required by law
We do not sell or rent your personal data to third parties.
We use cookies and similar tracking technologies to personalise your experience, analyse traffic, and serve relevant advertisements. By using our website, you consent to our use of cookies as outlined in this policy.
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure.
All customer data is stored securely, and access is restricted to authorised personnel only.
You may request access to the personal information we hold about you, or ask for it to be corrected or deleted, subject to any legal requirements. To do so, please contact our privacy officer at info@scooterhut.com.au.
If you believe we have breached the Australian Privacy Principles, please contact us at info@scooterhut.com.au with details of your complaint. We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. The latest version will always be available on our website.
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Scooter Hut – Flux Motion Pty Ltd
Email: info@scooterhut.com.au
Address: 45-49 McNaughton Road, Dock 6, Clayton VIC 3168, Australia