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Scooter Hut Crash Replacement Discount

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LOOKING AFTER OUR CUSTOMERS SINCE 2008

A MANUFACTURER’S WARRANTY WILL ONLY COVER A DEFECT IN THE MANUFACTURING PROCESS. IT DOES NOT COVER DAMAGE INFLICTED BY IMPACT ON THE SCOOTER.

At Scooter Hut, we always want to go above and beyond when it comes to our customers. Whilst we try to ensure all warranty claims are dealt with fairly and within reason, the fact is that the vast majority of warranty claims are rejected by the manufacturer, because the damage caused is simply not a fault within the manufacturing process, but rather a result of metal being softer than concrete.

How does the Scooter Hut Crash Replacement Discount policy work?

Our crash replacement policy is essentially an additional service we offer to our customers to help keep them riding, when an unfortunate breakage occurs to their scooter.

If you break, bend or snap your bars, deck, forks or wheels, as a result of impact on the ground, and the warranty claim is refused, we will issue you with the following crash replacement discounts:

  • Within 3 months of purchase: 25% discount
  • Within 6 months of purchase: 20% discount

Please Note:

  • Crash replacement is not valid 6 months after date of purchase
  • Discount is off the full purchase price of the product being replaced, and does not include freight charges
  • Discount code valid for 30 days after issue
  • Discount code can only be used against a like-for-like product

If you wish to make a Crash Replacement Discount claim, please fill out this form here, and send it along with photos of the damaged product to: service@scooterhut.com.au

For all further enquiries, please contact us

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